Shipping Policy

Effective Date: April 16, 2025

Thank you for visiting and shopping at Chamakkatt Herbal Products. We are committed to delivering your order accurately, in good condition, and on time. This Shipping Policy outlines the terms and conditions related to shipping and delivery.

📦 Order Processing

  • All orders are processed within 1–2 business days (excluding Sundays and public holidays).

  • Once your order is processed, you will receive a confirmation email with tracking information.

🚀 Shipping Timeline

  • Kerala & Nearby States: 2–4 business days

  • Rest of India: 4–7 business days

  • Remote Areas: Delivery may take longer depending on the pin code. (typically delivered within 10 business days)

Note: Delivery times are estimates and may vary due to external factors like courier delays, strikes, weather conditions, or natural disasters.

💸 Shipping Charges

  • Free Shipping on all orders above ₹999

  • A flat shipping fee of ₹49 applies to orders below ₹999

📍 Delivery Coverage

We currently ship across India.
If your pin code is not serviceable, we will contact you to arrange an alternative solution or cancel the order with a full refund.

📦 Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your package on the courier partner’s website.

🚫 Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to re-confirm the shipping details. Re-shipping may incur additional charges.

❗ Damaged or Missing Items

If your order is damaged during transit or items are missing, please notify us within 48 hours of delivery with photo/video proof for quick resolution.

📞 Need Help?

If you have any questions about your delivery or need assistance, feel free to contact us:

Chamakkatt Herbal Products
P.O. Kuruvilassery, Valiyaparamba,
Mala, Thrissur, Kerala - 680735
📞 +91-9745070091
📧 info@chamakkatt.com